Privacy Policy for Mug World

Last Updated: March 9, 2024

1. Introduction

Welcome to Mug World ("we," "our," or "us"). At Mug World, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website mug-world.com, including any other media form, media channel, mobile website, or mobile application related or connected to it (collectively, the "Site").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

2. Information We Collect

2.1 Personal Data

When you visit our Site, we may collect personal information that you voluntarily provide to us, such as:

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment information
• Purchase history
• Account information (if you create an account)
• Any other information you choose to provide

2.2 Automatically Collected Information

When you access our Site, we may automatically collect certain information about your device, including:

• IP address
• Browser type
• Operating system
• Device information
• Usage data
• Cookies and similar technologies

2.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Types of cookies we use:

• Essential cookies: Necessary for the basic functions of the website
• Analytical/performance cookies: Allow us to recognize and count the number of visitors
• Functionality cookies: Enable the website to remember choices you make
• Targeting cookies: Record your visit to the website, the pages you visit and the links you follow

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, operate, and maintain our Site
• Improve, personalize, and expand our Site
• Understand and analyze how you use our Site
• Develop new products, services, features, and functionality
• Process transactions and send related information including confirmations and invoices
• Send administrative information such as product announcements, security updates, and changes to our terms or policies
• Respond to comments, questions, and requests
• Provide customer support
• Send marketing and promotional communications
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address technical issues
• Protect against harm to the rights, property or safety of Mug World, our users, or the public

4. Disclosure of Your Information

We may share your information in the following situations:

• Third-Party Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf.
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• Legal Obligations: We may disclose your information where we are legally required to do so.
• With Your Consent: We may disclose your personal information for any other purpose with your consent.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.

6. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to Access: You have the right to request copies of your personal data.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the contact information provided below.

8. Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

9. California Privacy Rights

If you are a California resident, you have the right to request information regarding the disclosure of your personal information to third parties for direct marketing purposes. To make such a request, please contact us using the information below.

Under the California Consumer Privacy Act (CCPA), California residents have specific rights regarding their personal information:

• Right to know about personal information collected, disclosed, or sold
• Right to delete personal information
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising their CCPA rights

10. International Data Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Third-Party Links

Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

13. Google Analytics

We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/

You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout

14. Contact Us

By using our Site, you acknowledge that you have read and understand this Privacy Policy.