Shipping Policies
Welcome to Mug World's Shipping Policy page. We strive to provide a seamless and efficient shipping experience for all our valued customers. Below, you will find detailed information about our shipping methods, costs, and delivery times.
Free Economy Shipping
We are pleased to offer free economy shipping on all orders. Our economy shipping ensures that your items are delivered within 7 to 10 business days, providing a cost-effective option for our customers.
Shipping Details
- Shipping Method: Economy Shipping
- Delivery Time: 7 to 10 business days
- Cost: Free
Processing Time
All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
Order Tracking
Once your order has been shipped, you will receive a shipment confirmation email containing your tracking number(s). The tracking number will be active within 24 hours.
Delivery Delays
While we strive to meet our delivery estimates, please note that delivery times may occasionally be extended due to factors beyond our control, such as inclement weather, shipping carrier delays, or holiday periods. We appreciate your patience and understanding in these instances.
Shipping Locations
Currently, we offer shipping within the United States. Unfortunately, we do not ship internationally at this time.
Damages
Mug World is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our customer service team directly to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Incorrect Addresses
Please ensure that all shipping information is correct at the time of order. Mug World cannot be responsible for items not delivered due to incorrect or incomplete addresses provided by the customer. If an item is returned to us due to an incorrect address, we will contact you to arrange reshipment.
Contact Us
If you have any questions or concerns about our shipping policy, please don't hesitate to contact us.
Email: JMichealCreations@gmail.com
Phone: (603) 809-3869
Thank you for choosing Mug World. We look forward to providing you with exceptional products and service!